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What our Customers Say

Testimonials on our Stair Carpets and Runners

27th July 2021
Hi Julian 
Thought I’d send you some more pics now that I’ve finished. I got my mum to tape the edges on the U shape as she’s a whizz on a sewing machine. I think it looks great. Thanks again for all your help and correspondent's. 
I’m glad I waited for it to come in.
Take care

26th July 2021

Hi Julian,

Attached photos of the stairs.  They look great.

Thanks again for everything.


3rd July 2021
Good afternoon,
 I just want to thank you for the stair runner...

1st July 2021
Hi Julian,
Thank you for the quick response. 
Here are some pics of the stair runner…

30th June 2021
Hi Julian,
The rods have arrived and been self fitted.  
I am attaching 4 photos showing the completed runner and rods.
Best wishes. 

29th June 2021
Hi Julian

Very pleased with the end result.
Many thanks 

28th June 2021

Hi Julian, Itís in :)

It took me 3hrs to do the straight run and 2 days to do the winding steps.

Your blogs are really good and pretty much got me through.

Thanks again for all your help and your customer service.



26th June 2021

Hi Julian, Thanks very much. I've attached a photo.

We are very happy with it.

Kind regards,


15th April 2021

Hi Julian, Iím glad you like it... we love it!!

Thanks again,


4th February 2021

Hi Julian, Hereís our lovely stair runner in situ!

We love it and your instructions were perfect.

Thanks again,


20th January 2021

Hi Julian, We have finally got around to fitting our stair runner!??


1st December 2020

Hi Julian, Just wanted to drop in a line to say a huge thank you. Our stair runner looks really good. A couple of pics attached. Thanks again for all your help.



11th November 2020

Hi Julian, Hope you're well! Just wanted to say thanks for the stair runner - finally fitted it at the weekend and it's looking great! Pic attached



16th October 2020

Hi Julian The carpet has arrived and looks great! It will indeed upgrade the look of our stair. Thank you for your good service.

Best Regards

Joakim & Lena (Sweden)

August 30 2020

Hope you got the pics ok ,

Thanks again , I would recommend you to others.


August 23 2020

Good morning Julian,

I received my carpet yesterday- it's beautiful ! I Am thrilled with it and can't wait to get it on my stairs . And thank you for the cleaner , that'll be very useful as I have a house full of teenagers and a border terrier who always seems to have muddy paws .

I will send a photo when it's done .

Have a good weekend .

Warm regards,


August 17 2020

Hi Julian,

The stair runner has arrived- thankyou- I love, love, love it! Still need to decorate but will send a pic once it's been fitted.

Many thanks


Aug 11 2020

Hi Julian,

Please find a photo attached of our newly fitted runner, we are absolutely delighted with it (as is the cat!)

Many thanks,


30th May

Hi Julian,

hope you are well.

I wanted to let you know that the delivery arrived very quickly. Thank you.



14th may 2020

Good morning,

We recently purchased a stair runner from you, the sea spray jute and I just wanted to say what a pleasure it was dealing with your company. The runner is now installed and looks fantastic.

Kind regards

Sam & Neil

12th may 2020


We bought the runner from the website. My husband has cut it now - and is now looking fabulous! Have taken pics and been showing my friends via social media - I'm so pleased with it!

Thank you so much for your prompt replies - good customer service goes a long way ! Stay safe .

Sharon .

April 21st 2020

Good morning,

Hope your well.

We have finally completed our stairs and wanted to say the runner is fantastic quality.

We are so happy with it.

Many thanks


13th December 2019


Thank you!

You have been very helpful throughout all dealings, I have been very happy.

Kind regards


3rd December 2019


I want to thank you for all of your time and consideration. I meant to send this earlier but with a house full of family I got rather distracted. I so appreciate your quick response and all you did.



2nd December 2019

Hi Julian,

Thank you for keeping me informed.

It's a lovely, quality item, by the way - was worth waiting for! Got half way through fitting today, will finished off the rods etc on week nights.

Thanks again - it's been nice transacting - your advice, information and general friendliness has been very welcome.

Have a nice week,


21st August 2019

Hi Julian,

I finally got all my renovations done and your beautiful stair runners were installed today, almost a year after I bought them. Thank you for a very nice product.

Sonya in Lunenburg, Nova Scotia

5th August 2019

Great service, really quick response to all my questions and the carpet arrived very quickly and is lovely quality


28th Jul2019

Thank you such a lovely runner! High quality really thick with rubber coated back so no need for underlay so well worth the price!


Kelly (Newcastle)

3rd April 2019

Hi Julian,

Here's the picture. Very pleased. Thank you for the speedy delivery and service.

Seaspray with Grey Bordertrim

Kind regards


1st April 2019

Hi Julian,

Thanks so much for recommending Lloyd, both he and his guy were extremely professional and the finish is amazing. I have uploaded a few photos.

Herringbone Twill Anna

Thanks again; we are beyond delighted.


4th March 2019

Hi Julian,

I purchased Jute boucle recently.It looks great BTW.

Jute Cottage Stairs

Many thanks


28th Feb 2019

Hi Julian,

Here is a picture of one of the sets of stairs. We are very happy with it. Thanks for all your help! Our dog thanks you too! She is much more confident on the stairs now!

Jute Boucle Beige Border

Take care


26th Feb 2019


I have added some images of the runner .... My relatives were so impressed that they will also be placing an order for their stairs!

Coir with U Shape Customer Fit

Kind Regards


16th Feb 2019

Good morning Julian,

This is to confirm safe receipt of the Herringbone Twill runner and rods, and I am really pleased, it looks brilliant - it even smells nice, almost like fresh hay!

I would never have thought of going for black initially but it really livens up the stair well and makes that Farrow and Ball paint really sing...

Will look at your website again when the back stairs are ready to fact I'd love a sample of the Sea Spray runner please...

Thanks so much for arranging everything! If any of my friends need stair runners I will point them your way.

Kind regards


13 Feb 2019

Hi Julian

The runner has arrived

Ann is absolutely delighted with it - so thank you very much.

Thanks again for your quick work


12th Feb 2019

Hi Julian

We laid our beautiful stair runner and I will send you a pic.



3rd Feb 2019

...As promised here are some pictures.

Thanks so much! Really good quality, color as expected, easy to cut to our size and a great price! Very happy!



26th January 2018

Hi Julian,

We are now ready to order the next stair runner, again in natural Jute Boucle.

We were delighted with the 2 runners supplied a few months ago.

Kind regards as always,


23rd December 2018

Hi Julian

Hope you are good, just thought I'd show u the outcome of the stairs and a big

Sisal Chocolate

Thanks to you


21.12 2018

Good morning Julian,

My runner arrived safe and from the photos sent to me by my wife, looks exactly as I imagined......thank you.

Your help was much appreciated.

Best regards,


12th December 2018

Hi Julian,

My stairs look great!

Also, I'd just like to compliment on how great Lloyd was at fitting the runners. He was so helpful and very precise. Can't recommend higher!

Thank you


2nd December 2018

Hi Julian,

We have received the stair runner and stain protection spray. The stairs look fantastic.

Thank you

Mandy and Kevan

2nd October 2018

Hi Julian.

Just to let you know that we have received the runner safe and well.

Thank you for such efficiency with the delivery

Your above and beyond level of service and the very good price both seemed too good to be true.But they were true after all!

I will be sure to send you photos once it is all laid.

Kind Regards


21st September 2018

Hi Julian,

The runner has arrived and is looking great!




We've recently bought the jute stair runner (and underlay and rods) from you.

It's lovely and we're very pleased with it.

Many thanks.


Hello Julian,

I thought you might like a picture of how the runner turned out - brilliantly and we're so pleased!

Thanks for all your help.

Herringbone Twill Stair Runner Black Border

Thanks very much!


22 Feb 2018


The rods have arrived and the fitting looks



20 Feb 2018

Hi Julian

Good news the carpets have arrived and they look great.

All the best


15 February 2018

Hi Julian ,

I am very pleased with the carpet.

Thanks for your good customer service.


Hi Julian

I really am delighted with the runner, thanks for all your help.

Thanks again


25 Jul 2017

Hi Julian

Carpet has arrived today and looks great.

Many thanks


23 Jul 2017

Hi Julian,

The runner is already up and it looks amazing.



20 Jul 2017

Hi Julian

Just want to let you know how very pleased my daughter is with the Ocean Mist stair runner.

Lloyd was excellent on the day arriving on time and clearing up so well after fitting.

I would not hesitate to recommend the stair runners

Kind regards


28 Jan 2017

Hi Julian,

When I got home last night there was a beautiful stair carpet waiting and underlay. Thanks so much .

Kindest regards,


25 Jan 2017

Thank you for the quick delivery. We absolutely love the runner



20th December 2016
Good Morning Julian,

Just a note to say thanks for the very prompt delivery, the runner arrived about 5 hours after I had placed the order!!!

The wife thinks it it looks great and that's what counts!!!

Many thanks again

Have a great Christmas and New year

Best regards


16th December 2016

The runner arrived this morning and we're very happy with it.

It was worth the wait.

Thanks Cecilia

29th October 2016
Hi Julian,

Thank you so much, the runner arrived today and I am thrilled with it!

Many Thanks


1st june 2016
Hi Julian,

Thank you! The fitter was great. The carpets look brilliant.



Mar 17 2016
Hi Julian

Your carpet is going down a treat ( excuse the pun!)

We work with interior designers and I have copied this e-mail into Stephanie

Hope you are keeping well


11 Mar 2016
Hi Julian,

You fitted a sisal gold stair runner and landing about 4 years ago and I have been so pleased. I now have another staircase after access to a loft room.....



Wednesday, February 17, 2016

Julian -

Everything arrived safely and on time Your service has been excellent and I appreciate all your help with my questions -
All the best

24 January 2016

Hi Julian,

....... I have my stair runner, and it is absolutely stunning

Many Thanks Julian


4 January 2016

Hi Julian

Here are a couple of photos of our stair runner. We love it. Great quality and exactly what we were looking for. Our carpet fitter said he'd never come across such a thick runner and he's been doing it for 30 years!

Feel free to use the photos on your website if you like.

Thanks and best wishes

Sent: Tuesday, 17 June 2014, 0:29
Subject: Re: Your Wholesale Stair Runner & Carpets in UK and Ireland order receipt from June 4, 2014

Hi there just to you let you know the runner etc arrived today and I love it. Thanks very much Sarah

Sent from my iPhone

From: Sonya
Subject: Re: stair runner goods
Sent: Wed, May 21, 2014 5:00:19 AM

Hi received the runner yesterday very pleased .

Sent: Monday, 17 December 2012, 15:26

Hi Julian,
Thanks for your email, and thank you for the runners, which look fantastic! I've already recommended you to one friend, and will be to more.
Have a wonderful Christmas and successful 2013.

Thanks for all of your help!

Kind regards,

Hi Julian - in fact the carpet was delivered this afternoon .

Many thanks for your most efficient service. I'll spread the word.


Hi Julian,

I Just wanted to say thanks for arranging the carpet runner- its fabulous.

Here are some pictures if you want to use them..

Ill will reccomend you to anyone that asks!

Kindest regards


Hi Julian

Just a quick one to let you know that we have fitted the stair runner and it looks amazing! My dad was visiting and he did it for us and didn't seem to have any problems with it.

Many thanks,



your guys came on Sunday, everything fine,they were very kind.Thanks you very much. The runner looks fantastic.



Hi Julian,
Just a quick note to let you know that I'm absolutely delighted with my new stair runner - everything went smoothly and the finished product is perfect!
Thanks very much,


This past week I installed the runner after renting the appropriate staple gun with the appropriate staples in forty-five minutes. It looks wonderful, and we are pleased. Thanks for all of your help and advice.

Charles of Charles and Hendrika


It all looks reallygreat!
Many thanks for all your help.

Kind regards


Am delighted with stair runner - dogs no longer fall down stairs on their bellies which was the main purpose in buying but it looks great too!

dear julian,
we are delighted with the runner, it looks really good. i had to keep going out to the hall to have a look i was so pleased! ha-ha.

many thanks,

Hi Julian,

Please find attached a couple of pictures of my completed stair runner .
Thank you so much for the prompt delivery and the high quality of goods sent .
My wife and I are very pleased with the finished look

Best regards,
Paul Turner

We received the Runner as promised...the quality is great, better than expected,Thank you very much!

Regards: Hermann Papke

Thank you very much for supplying the carpet fitters.
They were on time, very polite and professional. My staircase looks so much better now that it has been finished off.
Best regards,
Paola Julian,

The stair runner is exquisite. Thank you so much. It is going to look so beautiful when I get everything done and get it installed.

Judy Lechowicz in Wolseley, SK Canada

Hi Julian,
Just a quick note to say huge thanks for sorting the stair runner so well, it's all fitted & looks great.

Hi Julian
finally I get my runner and it's fabulous perfect very pleased with the look and fitting

Sent from my iPhone

Just love the rug - it's great and super quality!
Thank you
Hilary Wakefield


A quick note of thanks. The carpet has arrived and we are very pleased. thanks for all your efforts on making this happen.

Lori Wright

Hi Julian,
Just to let you know that the runner arrived safely last Friday and it's just what we wanted.
Many thanks

Just to confirm that we have received the carpet and we are very pleased with the quality and finish, thank you; your product is worth every penny...

Dave Martin

Dear Julian,

Thank you very much. The mats arrived and are perfect.



How easy was that?! I just placed my order for the runner,Julian .Thank you so much for all your help and advice.Your honour and integrity instills a lot of confidence.Judy

Hi there Julian,
I hope you had a good Sunday. Thank you so much for everything on Saturday - it truly looks amazing!
Many thanks again.


Stair Runner arrived and thank you for the xcellent service

Just taking a moment to thank you for the prompt delivery of our stair carpet it is fabulous, just hope I can get my husband to fit it as quickly as you delivered. We will recommend you to friends and family. We will also be placing another order shortly.

Thank you.
Sharon Flook Llantrisant,Wales

Hello Julian
Many thanks for sending out my carpet order so quickly - very pleased with everything.

Kind regards, Lynne Cornish

Hi there
Have recently bought a natural coir stair runner and black stair rods from you, which we are really pleased with. We now would like to add a rug using the same material to match...
PS many thanks for the tips regarding fitting stair runners, they were very useful!

Best Regards
Darrell Kennett

We would like to thank you all for the excellent service we have received throughout the process of ordering our stair runner and underlay.

We could not believe that a stair runner and underlay ordered last Thursday, would be so efficiently delivered the next day - Friday!

Unfortunately "'im-who-shall-be-nameless" (but definitely NOT blameless!) is not so speedy - well who is that speedy and operator at age 69 with a wife like me?!!

Kindest regards and again - heartfelt thanks for the excellent service you provide. WELL DONE!

Hope that 2009 and beyond are very kind to you all


Hi Julian

Just to let you know i am very happy with the sisal carpet and stair runner-it looks really classy!


Dear Julian

The boys came first thing which was great and they have done a lovely job - it looks great - thank you very much

Many Thanks Nancy

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